Privacy Policy
Azzurra Piscine Solutions (Azure Swimming Pool Solutions) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and services. We are located at 14 Via dei Tulipani, Florence, Tuscany, 50121, Italy.
Information We Collect
We collect the following types of information:
- Personal Information: This includes information that you provide to us directly, such as your name, address, phone number, and email address. We collect this information when you request a quote, place an order, subscribe to our newsletter, contact us with inquiries, or otherwise interact with our online platform.
- Payment Information: When you make a purchase through our site, we collect payment information such as your credit card details. This information is processed securely by our payment processors, and we do not store your full credit card number on our servers.
- Usage Data: We automatically collect information about how you access and use our online platform, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this data.
- Location Data: We may collect information about your general location based on your IP address. This information is used to provide you with relevant content and services.
How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Services: We use your personal information to provide you with the services you request, such as custom pool design, pool construction, pool maintenance, and retail sales of pool equipment and chemicals. We also use your information to improve our online platform and services.
- To Process Payments: We use your payment information to process your orders and payments.
- To Communicate with You: We use your contact information to respond to your inquiries, provide customer support, and send you updates about our services and promotions.
- To Personalize Your Experience: We use your information to personalize your experience on our site, such as recommending products or services that may be of interest to you.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who assist us with payment processing, website hosting, data analysis, email marketing, and other services.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Affiliates: We may share your information with our affiliates for business purposes.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Restriction of Processing: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Objection: You have the right to object to the processing of your personal information.
To exercise these rights, please contact us at our address.
Cookies
We use cookies to collect information about your use of our online platform. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our online platform after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Azzurra Piscine Solutions (Azure Swimming Pool Solutions) 14 Via dei Tulipani, Florence, Tuscany, 50121 Italy